What is the Paperserve print solution?
Partners and customers
Service operation
Technical advantages

What is the Paperserve print solution?
Paperserve is a print management solution, simply put: it’s our business to help you manage your printing environment. Our browser based printing administrator (PSAdministrator) offers you a comprehensive print, scan, copy and email auditing solution that will assist in identifying and recovering costs. PSAdministrator gives employers complete visibility into your company’s office output device expenses, enabling you to decrease expenses and increase profits. Developed and supported in South Africa, it’s been designed taking into account South African market place realities.

Fitting seamlessly into any modern printing environment, PSAdministrator can run a complete cost recovery and charge back per user, department, client, client task, printer model and printer, and all of this can be automated with minimal user intervention. In these economically tough times PSAdministrator gives your business the clarity to control unnecessary expenditure.

PSAdministrator has been designed to be used as either a general office management system or client billing solution. Paperserve offers solutions within their product suite that service three main market segments: Educational, Professional and Commercial.
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Partners and customers
Our systems have been incorporated by numerous clients as well as marketed through our value added resellers, ranging from small organisations to some of the larger corporations in South Africa.

• Through our non-intrusive charge-back and cost-recovery systems we’ve assisted accounting, legal and other cost-recovery organisations, to accurately monitor, measure and optionally charge for all their telephone, printing, copying and scanning.
• For educational institutions, from large universities to small colleges, we’ve enabled efficient and accurate student billing through our management charge-back function.
• In the commercial market we’ve helped companies of all sizes, large and small, to identify their departmental costs for the running of their output devices, so they can ultimately make appropriate decisions about their fleets of printers, copiers and scanners.

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Service operation
Well-planned processes are pointless if their day-to-day operation is not properly managed. Paperserve implements support tools to cross-check processes, allowing an overall view of service operation and detection of any threats or failures to service quality.

We are always on the lookout for ways to improve our offering to you. Once we’ve implemented a print service management process to suit your company’s needs, we set about documenting procedures, costs and identifying roles and responsibilities. Paperserve continually analyses your company’s device output data for change and improvements and adapts our offering accordingly. We do research on hardware output device standards and provide a day on day assist service, supplying improvements to you where they are possible.
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Technical advantages

• Local development skills
• Development languages:
  Delphi.net and Ruby and Rails
• Online helpdesk as well as telephonic helpdesk
• Qualified personal service

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